In 1998, Ian Chalmers opened a design and communications studio. It’s over fifteen years later, and Pivot Design Group has maintained its core identity as a boutique agency. We always bring a collaborative, research-based approach to all of our projects — this is our Informed Design process.

“We ask you the questions that no one else has asked…”

We design exceptional user experiences by taking the time to understand your target audience. We ask you the questions that no one else has asked; questions that enable us to get a clear look at your audience and the contexts in which they interact with your product or service.
Through our iterative Informed Design process we work with you to deliver strategic design solutions by pivoting users towards your brand.