The Age of Accessibility
Dec 12, 2016

The Age of Accessibility

It’s 2016 and the internet is everywhere. But for many Ontarians with disabilities, it remains largely inaccessible. That’s why the Accessibility for Ontarians with Disabilities Act features guidelines to ensure all people can navigate the […]

Service Design: The Future of User Experience?
Dec 20, 2015

Service Design: The Future of User Experience?

Think of service design as your experience in preparing for and watching a movie. Everything from the hype around the movie trailer, booking tickets in advance, reading box office reviews, seeing the latest tabloid buzz […]

Usable Innovation
Nov 12, 2015

Usable Innovation

“No-one should have to suffer through products and services that get in their way. People should not be made to feel stupid by technology.” –worldusabilityday.com 2015   This year’s theme for World Usability Day is Innovation. A […]

Pivot’s probes on DesignMeets…Financial Services
Oct 19, 2015

Pivot’s probes on DesignMeets…Financial Services

On October 8th we hosted DesignMeets… Financial Services — our 21st event in just 5 years. With 6 incredible speakers talking about advancements in the financial services and #fintech space, it’s amazing to think that only “31% […]

Why all media outlets need to start thinking about UX design
Jul 22, 2015

Why all media outlets need to start thinking about UX design

Media is everywhere and everything We’re in the era of infinite media, says blogger and strategist Steve Grey. At a time when anyone can create and disseminate information freely, how do we design products that […]

Pivot Prototypes: Mapping Your Healthcare Journey
Apr 24, 2015

Pivot Prototypes: Mapping Your Healthcare Journey

Pivot Prototypes is a video series that explores the “what if’s” of our world. The seed of each idea comes from a conversation that starts with “What if…” and ends with “Wouldn’t it be great […]

UX Trends for 2015
Dec 11, 2014

UX Trends for 2015

1. Microinteractions Gone are the days of lengthy, text-only blog articles and static media for static bystanders. Audiences are consuming information in little snapshots. Today, readers feel that if they glance at a headline they […]